Terms of service
Last Updated: September 25, 2025
Terms and Conditions
Welcome to Diivine Stones. These Terms and Conditions (“Terms”) govern your use of https://diivinestones.com/ and all related services, content, features, tools, products, and transactions provided by Diivine Stones (the “Services”). By accessing or using the Services, you agree to comply with and be bound by these Terms. Please read them carefully.
1. General Conditions
- By accessing our website, you affirm that you are at least the age of majority in your jurisdiction or have consent from a guardian to use our Services.
- You agree to provide accurate, complete, and current information for all purchases made via the Services and update your account details as required.
- We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
2. Orders and Payments
- All prices listed are in INR and include all applicable taxes unless otherwise stated.
- We use Shopify’s secure checkout and Razorpay payment gateway to process payments. By making a purchase, you authorize us and our payment partners to process your payment and gather relevant transactional details.
- Your order is only confirmed once you receive a confirmation email from us.
- In the event an item is listed at an incorrect price, we reserve the right to cancel or refuse any such order.
3. Products and Services
- Product descriptions, images, and prices are subject to change without prior notice.
- Availability of products cannot always be guaranteed. In case of unavailability after an order is placed, you will be notified and refunded as per our Refund Policy.
4. Shipping and Delivery
- Shipping timelines and methods are described at checkout. All shipping estimates are provided in good faith but are not binding.
- We are not responsible for delays caused by third-party logistics partners or unforeseen circumstances.
5. Cancellations, Returns, and Refunds
- Please refer to our Refund/Cancellation Policy for details on cancellation and refund eligibility, including procedures and timeframes.
6. User Content and Conduct
- You are responsible for any content you submit, upload, or post.
- Prohibited behaviors include abuse, harassment, illegal activities, or infringing upon proprietary rights.
- We reserve the right to remove any content or terminate access for violations.
7. Intellectual Property
- All content on the website—including designs, logos, text, and images—is the property of Diivine Stones or its licensors and protected by copyright and trademark laws.
- You may not use, reproduce, or distribute content from our Services without our prior written consent.
8. Limitation of Liability
- The Services and all related products are provided “as is” and “as available.” We do not guarantee that the Services will be uninterrupted, secure, or error-free.
- To the maximum extent permitted by law, Diivine Stones is not liable for any direct, indirect, incidental, special, consequential, or punitive damages related to the use or inability to use our Services.
9. Indemnification
- By using our Services, you agree to indemnify, defend, and hold harmless Diivine Stones, its affiliates, partners, and staff against any claims, damages, liabilities, and expenses arising from your use of the Services or violation of these Terms.
10. Governing Law
- These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws rules.
11. Changes to Terms
- We reserve the right to update or modify these Terms at any time. The latest version will be posted on our website with the updated date. Continued use of the Services after any changes constitutes acceptance of those changes.
12. Contact Information
For queries regarding these Terms and Conditions, please contact us at diivinestones@gmail.com or at our registered address: Sunny Enclave, Kharar, PB, 140301, IN.